2027 Early Hearing Detection & Intervention Conference
March 22-24, 2027 • Bellevue, WA
3/17/2026 | 2:15 PM - 2:45 PM | Enhancing NICU Screening Success: A Scenario-Based Training to Improve Timeliness, Collaboration, and Confidence | City Terrace 7
Enhancing NICU Screening Success: A Scenario-Based Training to Improve Timeliness, Collaboration, and Confidence
Newborn hearing screening in the NICU presents unique challenges that require specialized knowledge, coordination, and consistency. To address these needs, we developed a targeted training module designed to equip screeners with the confidence, procedures, and collaborative strategies necessary to manage NICU screenings effectively. This interactive training, based on JCIH guidelines, features animated scenarios that follow a screener as they round in the NICU, engaging with nursing staff to assess infant eligibility and prioritize screenings before discharge. Through realistic dialogue and decision-making moments, participants learn to reduce delays, prevent missed screenings, and uphold quality care standards. This session will share the development process, implementation outcomes, and feedback from participants, highlighting how scenario-based learning can transform NICU screening practices.
- Describe the procedures and considerations unique to conducting newborn hearing screenings in the NICU setting.
- Demonstrate effective communication strategies for collaborating with NICU staff to identify and prioritize eligible infants for screening prior to discharge. Apply scenario-based decision-making to reduce delays and prevent missed screenings through timely and consistent practices.
- Evaluate animated training scenarios to reinforce confidence and competence in managing NICU screenings.
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Presenters/Authors
Wendy Jumonville
(Co-Presenter), Hearing Screening Associates, weju@teamhsa.com;
Wendy A. Jumonville has worked as a Pediatric Audiologist, in the area of newborn hearing screening, for 40+ years. She worked at Denver Children’s Hospital and The Louisiana School for the Deaf. She was on faculty at LSU BR in The Department of Communication Sciences and Disorders for 30 years. She provided contract services for 10 years to the Louisiana EHDI Team as an Outreach Specialist. Currently, Wendy is Director of Operations for Hearing Screening Associates, a hearing screening outsourcing company providing services nationwide, where she monitors program efficiency and effectiveness and provides leadership in process improvements.
Masters in Audiology, Purdue University, 1983
Bachelor of Science, Speech and Hearing, St. Mary’s Dominican College, 1981
ASHA DISCLOSURE:
Financial -
No relevant financial relationship exists.
Nonfinancial -
No relevant nonfinancial relationship exists.
AAA DISCLOSURE:
Financial -
Financial relationship with Hearing Screening Assoicates.
Nature: .
Nonfinancial -
No relevant nonfinancial relationship exists.
Kenzi Pumford
(Primary Presenter), Hearing Screening Associates, kndo@teamhsa.com;
Kenzi D. Pumford, Hearing Screening Associate’s Manager of Training and Development, has been in the business of hearing screening for eight years. She has served in multiple roles within the company including screener, lead screener, trainer, and training and development coordinator. Currently, she manages a team of six trainers and oversees the training of all new hires in our hospitals across the US. In addition, she develops CEUs for the company’s screeners to ensure education for both new and current screeners stays relevant to HSA’s mission: to support babies and their families with information and services to better assist in their potential for having their basic needs met.
Bachelor of Science in Business Administration, Economics; University of Louisiana at Lafayette; 2020
In Progress: Masters of Business Administration, with a focus in Health Care Administration; University of Lafayette, 2026
ASHA DISCLOSURE:
Financial -
No relevant financial relationship exists.
Nonfinancial -
No relevant nonfinancial relationship exists.
AAA DISCLOSURE:
Financial -
Financial relationship with Hearing Screening Associates.
Nature: non-financial.
Nonfinancial -
No relevant nonfinancial relationship exists.